Noticeboard

Prescription requests can be taken over the phone for shielding patients only. All other requests need to be posted, or via the online ordering process through our website. You may be asked to create a password to use this service.

The surgery will be closed on Friday the 16th October with the exception of pre-booked flu appointments.

Patients who have pre-booked their Flu injection for the 16th October should attend the practice and where possible wear a mask. Please follow all directions regarding social distancing protocols when at the practice.

Parking on the day will be limited, so please bear this in mind. Prescriptions cannot be ordered or collected on the 16th October. If you need medical attention on the 16th October please call NHS 24 on 111 or if it is an emergency please call 999.

The Flu vaccines have arrived at the Practice. If you are included in the phase one group below, please call the practice to book you appointment.

The first two groups of patients, in line with NHS Highlands guidelines, will be our patients aged 65 years and over, and patients 18 to 64 who usually get their flu vaccine at the practice.

Phase one - please call the practice to book your flu vaccine.

Individuals aged 18 to 65 with "at Risk" Conditions.

Individuals aged 65 years and Over.

If you do not meet the above criteria please keep an eye on the website and we will continue to update the information.

Phase two

On the advice of NHS Highland the patients aged 55 to 64 who are not in an at "Risk group" are not due to be called in for their vaccine until December 2020. We do not have the vaccine currently in stock for these patients.

Patients will be invited to attend at dedicated times. It is very important that patients comply with the following:

• Arrive on time- not early or late

• Wear a face covering (unless exempt) and wear suitable clothes which allow a clinician to easily access your upper arm ie no tight fitting tops and try to reduce the amount of layers being worn.

• Adhere to social distancing at all times

• You will only receive your flu and pneumococcal vaccine on the day. No other health issues will be discussed and there will be no opportunity to request prescriptions or any other advice from clinicians.

• DO NOT ATTEND IF YOU HAVE ANY COVID SYMPTOMS. If you have a persistent cough, fever and/or loss of/change in taste or smell. Please phone the practice to re-schedule your appointment.

Practice Leaflet

If you need advice or support

NHS Inform - Please contact 0800 22 44 88.

Social Support Information

CORONAVIRUS (Covid-19)

If you need advice or support

https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19

Testing for Coronavirus

https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19/test-and-protect/coronavirus-covid-19-testing

Isolation note for work or benefits

http://www.111.nhs.uk/isolation-note

Common symptoms of Coronavirus

https://www.nhs.uk/conditions/coronavirus-covid-19/symptoms/

Main symptoms

The main symptoms of Coronavirus are:

a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
a loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

If you are on treatment for cancer, it is very important to phone for advice if you become unwell.

Any cancer patient worried about symptoms should call their existing cancer treatment helpline or the national Cancer Treatment Helpline on 0800 917 7711.

Cancer Research UK call 0808 800 4040 (Monday to Friday, 9am - 5pm)

Macmillan Cancer Support call 0808 808 00 00 (every day, 9am - 5pm)

The NHS Inform Scotland website has up-to-date information and answers to frequently asked questions. https://www.nhsinform.scot/coronavirus

If you have more serious symptoms or they are getting worse please call 111

Through this new website we hope to improve our services to all our patients and enable them to find out the information required at the click of a mouse. You can order repeat prescriptions online and register as a new patient.

You can find out information about medical conditions and diseases through our patient information leaflet links at the bottom of this page as well as keep up to date with all the latest practice news and developments.

We hope that with your help and co-operation we will be able to make this website a better portal for all your online needs.

For Compliments and Complaints about your experience at Cromarty Medical Practice please email directly to the Practice manager. Jenny Garris Jenny.Garris1@nhs.net

Please be advised between 13:00 and 14:00 Monday to Friday, if you have an Urgent need to speak to the GP please call: 07500194971

If you have a non urgent inquiry please call between the hours of 09:00 to 13:00 and 14:00 to 17:00 - Urgent issues after 5pm only.

After 6 pm and before 8 am Monday to Friday, please call NHS 24